Your Local Hearing Experts

Committed to Your Success

We aren't owned by a manufacturer. We focus on people, not products. Experience the difference of truly personalized hearing care.

Doctor with hand on patient's shoulder, smiling warmly, in a well-lit office.
Woman in headphones having a hearing test. A professional looks on from the other side of the mirror.
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Brad Meulenbeld

Senior Audiologist, BA, M.Sc., R-Aud, R-HIP, Aud(C)

"I derive a tremendous amount of satisfaction from helping people improve their quality of life through advanced hearing aid technology." - Brad

 

Degrees

B.A. (University of British Columbia, Linguistics)

M.Sc. (University of British Columbia, Audiology)

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Hobbies

I have completed 3 IronMan races in Canada, Florida and Utah. I enjoy cycling, boating and spending time at Kootenay Lake.

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Memberships

B.C. and Canadian Association of Speech Language Pathologists and Audiologists

Canadian Academy of Audiology

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​Locations

Cranbrook, Invermere, Castlegar

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Trevor Hancheroff

Hearing Instrument Practitioner, B.A., R-HIP

"I am a Bachelor of Arts graduate of the University of Lethbridge in Native studies and MacEwan University as a Hearing Instrument Practitioner. I have fourteen fantastic technology filled years working with people on their journeys to better hearing. I joined Dynamic Hearing in June of 2020 and look after the Nelson, Castlegar and Grand Forks clinics. One of my favourite sounds is the pop and soft click of a record player needle touching down. I believe in old fashioned service and straightforward advice!" – Trevor


Degrees

B.A. (University of Lethbridge, Native Studies)

H.I.P. (MacEwan University)


Memberships

College of Speech and Hearing Health Professionals of British Columbia

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Locations

​Nelson, Castlegar and Grand Forks

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Mark Neeve

Hearing Instrument Practitioner, B.Sc., R-HIP

"Living in Kimberley with my wife and 2 girls, I enjoy all the Kootenays has to offer. As a HIP I enjoy seeing the benefits of improved quality of life by restoring the sounds that have been missing, and addressing the unique challenges of each client. " – Mark


Degrees

B.Sc. (University of British Columbia, Kinesiology)

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​Hobbies

I enjoy downhill skiing in Kimberley with my family, mountain biking, running, and competing at the Wasa Lake Triathlon​

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Memberships

College of Speech and Hearing Health Professionals of British Columbia

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Locations

​Cranbrook, Kimberley and Fernie

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Stephanie Siddall

Audiologist, M.Sc., R-Aud(C)-HIP

VP of Operations

"I was born and raised in Trail and cant think of a better place to raise my family. I graduated from UBC in 2005 with a masters degree in Audiology and have been working in private practice for 15 years. I love that I can help a people address issues with their hearing loss so quickly and feel tremendous satisfaction when I know I have made a difference in peoples lives" - Stephanie


Degrees

B.A. - University of Victoria, Psychology

M.Sc. - University of British Columbia, Audiology


Memberships

College of Speech and Hearing Health Professionals of British Columbia
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Locations

Trail BC, Castlegar

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Katrina Jenkins

Hearing Instrument Practitioner Apprentice

Hi, my name is Katrina Jenkins. I am originally from Edmonton Alberta but relocated to Montrose BC in 2012. I started working at the Trail BC, and Castlegar BC location in the fall of 2019. I am currently a hearing instrument practitioner apprentice. I plan on completing my education at Douglas College in the Fall of 2025.

I am also a registered Industrial audiometric technician capable of performing hearing tests for Work-safe BC.


I strive for excellence in my field, and love helping people better their lives through the magic of sound. In my spare time I enjoy spending time camping with my family in the many precious secrets of the Kootenays. I’m an avid golfer, runner, and dancer. I performed for Alberta Ballet and was in the opening ceremony of the World Championship In Athletics.


I have passed my love of dance to my daughter. I am extremely dedicated to my career, very personable, and very thorough to make sure our patients are taken care of, and their needs are fulfilled to their highest expectations. I hope that you will come and see me for any of your hearing needs in the future. I look forward to meeting you.


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Trisha Keywood

Patient Care Coordinator

"It is such a pleasure to be a part of this incredible team of professionals! Every day I watch them enhance and transform people’s lives by reopening their world of hearing. I love coming to work knowing that I am a small part of that. The highlights of my day are the wonderful stories our clients share with me about the positive impact of their hearing aids. Outside of work, I enjoy the outdoors, sports and spending time with my family. " - Trisha


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Location

Nelson, BC

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Susan Clarkston

Patient Care Coordinator

"My name is Susan and I have worked in hearing health care since 1998. I have seen the amazing technical advancements that hearing aids have gone through over the years and it is a delight to bring people back into the world of sounds"

Woman with short brown hair, wearing glasses and a green patterned shirt, smiles.

Kerra Clarkston

Patient Care Coordinator

I was born and raised in Trail, BC. I have worked for almost twenty years at Kootenay Hearing Aid & Audiology Clinic, and I am very excited that we have amalgamated with the awesome team at Dynamic Hearing Solutions. One of the best parts of my job is seeing people get fit with their new hearing aids and watching their faces light up when they say they have heard their cat purr for the first time in years.


Bringing our clients back into the world of sounds is the most satisfying part of the job. When not at work I am usually at home with my chihuahua dog and two cats and enjoying working in my garden. I also love going to the arena to watch our hometown hockey team the Trail Smoke Eaters. Go Smokies!

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Location

Trail, BC

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Martina Derstroff

Patient Care Coordinator

Having now lived in the Kootenays for 25+ years, I am grateful to continue to serve the community of Grand Forks and the surrounding area by providing customer service for our clients to experience a world of better hearing." – Martina


Certificates

Applied Business Technology (Selkirk College, Nelson, BC)

Advanced Medical Transcription (Selkirk College, Trail, BC)

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Hobbies

I enjoy spending time outdoors biking, hiking, kayaking, and gardening.

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Location

Grand Forks

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Sonia Plante

Patient Care Coordinator

Born and raised in the Kootenays, but I now call Creston home. This area brings so much joy to me from all the fruit markets to the weather, and to the beautiful views.


I enjoy gardening, walking our dog and exploring the area whether it be driving around or riding on my motorcycle.


I am thrilled to have joined the team at Dynamic Hearing Solutions at our new location.


I get to meet the great people of Creston and learn so much from my co-workers while helping our patients new and current ones 


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Location

Creston

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Maureen Kennedy

Patient Care Coordinator

Maureen was born and raised in the heart of the Rockies and has called Cranbrook home for most of her life. She offers Dynamic Hearing Solutions her extensive experience and education in finance, administration and customer service.


She shares her genuine desire, passion and commitment to valuing and serving others with authenticity, kindness and respect. Maureen loves the community she lives in, and it is truly her desire to make a positive difference in the lives of all those she encounters in both her community and beyond.


She is so very grateful and blessed to be part of a wonderful team that provides such an amazing quality of life to their clients. Maureen finds it so beautiful and rewarding to witness the transformation experienced by clients when they experience a renewed joy and get to participate in life once again. In her personal time, she enjoys a beautiful, simple life that includes reading, poetry, music, art and yoga.


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Location

Cranbrook, Fernie, Invermere, Kimberely

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Aladina Caron

Patient Care Coordinator

Taanishi (Hello), my name is Aladina Caron. I was born and raised in the small town of Trail, BC. I speak a bit of Michif, the Métis language, and share my home with a beloved family of pets.


For the past few years I’ve been traveling with Métis Nation British Columbia (MNBC). As a Métis youth representative, I actively listen to the needs and concerns of Métis youth, advocating for change and working closely with the MNBC board to discuss solutions and future initiatives. As I love to travel, I found myself missing home. My auntie has dealt with hearing loss since she was little.


Being able to see the benefits and how it helped her life, has intrigued me to find a profession that helps others and figure out their best options for their lifestyle. Now being apart of the team here, I hope to grow and excel within the company.

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Carla Thompson

Business Administration

"I was born and raised in Cranbrook and cannot imagine a better place to live and raise my family. I have been in the accounting industry for 20 years and absolutely love what I do and the people I work with. I have been working with Dynamic Hearing for seven years and enjoy being part of such a great team" – Carla


​Diplomas

Business Administration Diploma (College of the Rockies)

Accounting Diploma (College of the Rockies)

 

Location

Cranbrook

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Lynnette Meulenbeld 

Marketing Manager, B.Sc., Ph.D.

"I truly enjoy meeting people within our small community that have had their lives positively impacted by our clinics. The Kootenays is one of the best places in the world to live in and I am proud that we have improved the quality of life of our patients in such a beautiful community." – Lynnette


Degrees

B.Sc. (Simon Fraser University, Biology)

Ph.D. (Simon Fraser University, Molecular Biology and Biochemistry)

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Hobbies

I enjoy spending time with my family outside gardening, fishing, kayaking, hiking, mountain biking, and skiing. 

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Location

​Cranbrook