Our Guarantee

90 day risk free evaluation/trial period

Our 90 day risk free evaluation/trial period is one of the longest in the industry. Our goal during this period is to work hard to ensure that you are satisfied with your new hearing aids. If during this time, you are not completely satisfied with the hearing aids, or any aspect of our service or value promise, then you can return the hearing aids for a full refund. It is important for you to be involved during this period and that is why we ask for your perseverance, patience and to let us know when you are having problems. Our commitment during this time and beyond, is to see you back as often as is necessary to make sure that the hearing aids are meeting your needs.

2 year repair warranty

Our comprehensive warranty will cover you for any costs that may be incurred during the first two years. This gives you solid peace of mind as you acclimatize to wearing new hearing aids.


1 year loss & damage warranty (deductible applies)

If in the unlikely event you lose your hearing aids or they are damaged beyond repair, we will replace them with the same type and style of hearing aid within the first year.


110% Value match guarantee

We feel so confident our value promise and included services are the best in the industry, we offer a 110% value guarantee on the same hearing system found at any other local clinic.

Unlimited visits for the life of new hearing aids

When you purchase hearing aids at Dynamic Hearing Solutions, we include an unlimited number of visits for the life of the hearing aids beyond the initial fitting and trial period. This includes, all clean and checks, reprogramming, and fit adjustments.

No charge annual re-evaluations and reprogramming

Your hearing can change over time and this can effect how well you are hearing with your hearing aids. As a result, we recommend and include as part of our value promise, routine re-testing of your hearing levels and reprogramming of your hearing aids as required.